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My experience at Barceló Hamburg was exceptional from start to finish. The staff were not only highly professional but also genuinely kind and polite, creating a warm and welcoming atmosphere throughout my stay. The service was flawless—attentive, efficient, and always with a smile. The location is simply perfect: central, well-connected, and ideal for exploring the city on foot. The room itself was spacious, spotless, and very comfortable, with modern amenities that made my stay feel relaxing and convenient. On request, I was provided with a complimentary water boiler, which was a lovely touch. If I may suggest one small improvement: offering a complimentary bottle of water in each room upon arrival would be appreciated and align with the otherwise impeccable standards of the hotel.
Hugues
липень 2025 р.
May always go to hotel whenever I’m in Hamburg.
Annieged
серпень 2024 р.
Big room and has a kettle and fridge. It's well pressented. We slept well.
Russell
липень 2025 р.
The Barceló Hotel was very close to Hamburg main station (- a 5-minute walk), which was great for us, since we were travelling around by train. It was ideally situated for restaurants and shopping in the Mönkebergstraße and Jungfernstieg. Just a short walk to the underground station or S-Bahn to get to other parts of the city. The hotel was bright and funky and the staff were very welcoming. Our room was modern and clean, having a kind of open plan aspect bedroom and washing facilities, with separate shower and toilet. The bed was huge and super comfortable. We were pleased to have access to a kettle for a hot drink and there was a fridge. Unfortunately, we had to leave early the next morning, so we did not have breakfast in the hotel. However, the staff were very accommodating and prepared two “Lunchpakete” to go, which enabled us to breakfast on our train. In fact, it lasted us the whole day!
Richard
вересень 2024 р.
Location was fabulous, we walked to all major sights - room was quiet, walking distance to central train station (with lots of luggage), staff were extremely pleasant, bar snacks and bar staff were brilliant. Would recommend for a short stay - we absolutely loved Hamburg 👍
Meyer
серпень 2024 р.
The property was clean and tidy, the staff friendly and helpful. The location was central and provided great access to central Hamburg and the Christmas markets. The central train station was a 10 minute walk giving easy access to the larger Hamburg area.
Nick
січень 2025 р.
Very good choice for breakfast. Clean and efficient facilities. Very comfortable and a great location close to facilities and transport.
Christine
липень 2023 р.
We absolutely loved this hotel. While we had anticipated that our room might not be ready early in the day, we were pleasantly surprised that we could "move in" at 10 am, and check-in was a breeze. The room was spacious and quiet with a very large and comfortable bed in it. Our particular thanks go to Darko the barman (hope he has recovered) who made us feel very welcome on Christmas Day, the breakfast team who looked after us every morning at the crack of dawn, and the receiption team who made it possible for us to extend our room into the evening of our departure day, despite it being New Year's Eve and the hotel being busy. We will come back!
Claudia
січень 2024 р.
Receptionists was super supportive and nice . Great welcome . Location is amazing. No homeless around even it’s close to banhoff. Seems safe and calm . Nice coffee shops close by . 200 m from lake .
Karasova
серпень 2025 р.
Very good location, 5 minutes walk from Hamburg Central train station and city center. Lots of shops within the area, restaurants and mall. Breakfast is very good.
Arianne
липень 2025 р.
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